Products and Services

Maxis provides a variety of mobile communication products and services. They offer prepaid call plans, monthly subscription plans, global roaming, MMS, WAP (over both GSM and GPRS), Residential Fixed Line services, Broadband Internet plans, and as of early 2005, 3G services to both pre-paid and subscription customers.

For business customers, Maxis offer VSAT services (satellite based communications) and BlackBerry based mobile services besides regular services. Maxis also provides an online Music store for its customers to download multimedia content.

Maxis’ most popular service is its pre-paid brand, which currently serves over 6.3 million customers in Malaysia. They are currently heavily promoting a new IDD 132 service, which offers discounted calls to landlines in selected countries, at a rate of 20 sen (roughly 6 US cents) per minute which is, at certain times for many subscribers, even cheaper than a local call.

Maxis is currently involved in a price war with its competitors (particularly DiGi) in the pre-paid SIM market which has driven its Hotlink starter pack prices down to RM 6 (about USD$1.2).

There are several high profile celebrities who have signed on as spokespersons for Maxis, including big names such as Siti Nurhaliza, all the Akademi Fantasia’s stars, along with many other local celebrities.

It is allegedly linked to some content providers that is siphoning money out of the users’ pocket. As the evidence could only be found in monthly bill’s statement, it is reluctant to provide such service for its prepaid customers. Such intent is unknown for all.

7 Comments»

  ieda wrote @

servis maxis kat tempat saya kurang memuaskan…selalu jadi emergency call only…tolong selesaikan maslah ini…_chini timur,pekan, pahang darul makmur.

  alin wrote @

line maxis mcm sial di kawan felda gunung bongsu,kulim kedah…kerap xada line…xpayah pasang line maxis la kat sini law mcm ni….nak untung..tapi line mcm sial..menyusahkan org….

  alin wrote @

masuk hari ni dah 4ari line maxis xada…nak ka kami kat sini pakat pakai celcom ja….menyusahkn org…….

  Mel wrote @

Hi . Line Maxis di sekitar Taman Tanjung Indah,Kulim Kedah ssah mndapat coverage. Slalu emergency call . Tolong perbaiki secepat mungkin.

  MrMarvel wrote @

line ok..tapi ping terlalu tinggi..xbole main game online dll..sila tingkatkan servis anda..kawasan felda air tawar1,kota tinggi,johor.

  ros wrote @

ni nak tanye mcm mne simcard saye ne mcm maxis ada blocked, xbleh ada acces rangkaian…. boleh tolong saye x cik?????

  prak wik wrote @

kg baru kura dekat jeneri sik line xada dua hari…siap yg harus kita hubungi???


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